Truthbeam docs
v1.0.0
Get help
● Reference

Support
how to get help.

Item support follows Envato's six-month support policy. Ask through the item's page on CodeCanyon.

six monthsCodeCanyon

01What support covers

  • Questions about how the item's features work.
  • Fixes for bugs you report in the item's own code.
  • Help with included third-party parts, as far as they are part of the item.

02What it does not cover

  • Installation on your server or in your store accounts.
  • Custom changes and new features.
  • Problems with your provider accounts, keys or bills.

03Envato's policy

What item support includes and how long it lasts is set by Envato: Item Support Policy. Updates to the item are listed on the Changelog page.

04Before you ask

Check Troubleshooting and the console's status checks, and include the item version, your operating system, Node.js and Flutter versions and the exact message from the log.